Customer Loyalty Platform
Create Connected and Recognised Customers
Our customer loyalty platform have been built to offer all the loyalty features needed to retain and recognise loyal B2B customers and grow sales.
Whether you are targeting new customers or wanting to recognise your existing customer base for their ongoing relationship, our customer loyalty platform can be tailored around the design metrics your business needs.
Customer Loyalty Platform Features
Our customer loyalty platform has been crafted for our clients and their needs, ensuring a fully branded experience that resonates with your business’ identity. By leveraging our innovative features, we help you create deeper connections with your customers, driving engagement and loyalty through tailored rewards and insightful communication strategies.
It is with this focus on those elements, that we can create emotional connections and loyalty with your customers, sales channel, and the members of your business.
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Status
TiersRecognise customers with status tiers that encourage repeat business and increase customer engagement. Provide increasing reward offers and let them climb the ranks!
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Customised
RewardsOffer all types of rewards from merchandise, gift cards, concierge and travel incentives. Our platform will dynamically serve the right reward value to your customers.
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Fully Branded Experience
Offer the complete branded loyalty program experience. With our full suite of APIs driving the front end, our platform can display any visual design and brand message you want.
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Communication
PlansA platform alone won’t drive loyalty program engagement, which is why we offer email communication plans and tracking through the program. To drive real change in customer behaviour within the program, utilise our Engagement Loyalty Model (ELM). A model that segments your loyalty data into cohorts for individual, targeted communications.
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Insights &
ReportingOur platform offers you access to reports and dashboards that showcase key program metrics, such as points earned and claimed rates, as well as leaderboards and milestone completions. For more in-depth reports, we integrate with Power BI which takes your loyalty program reports to the next level of insights.
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Bonus Point Campaigns
Maintain an engaged customer database with bonus point campaigns, product surveys, or training and quizzes that offer more points and benefits. Bonus point promotions can be deployed when you need sales or activations through the year
Want to connect with customers and recognise their value?
Looking for a Sales Incentive Platform?
Customer Loyalty Rewards to Recognise
With our broad range of reward types in combination with our strategic program design, we ensure your loyalty and incentive offer delights every type of customer.
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Rewards &
Branded Cash -
Travel
Incentives -
Incentive Communications
We work with a lot of great brands
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“Incremental made all the difference in our sales growth, aligning an incentive program to our customers and our sales goals. The results were amazing.”
National Sales Manager
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“I know that we would not have been able to pull this off without Incremental. It was a fantastic effort, the planning and preparation all led to an excellence in execution.”
Yezdi Daruwalla
Managing Director
Unilever Food Solutions Australasia -
“The incentive program never fails to deliver results. I have engaged customers and to have the choice of promotion and rewards I can offer to my customers means I have flexibility in my initiatives.”
Food Service Commercial Manager
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Incremental were amazing at the communication and collaboration. They always delivered what was necessary and responded to all our requests and needs immediately.
Programs Professional Services
Speak to Customers One-on-One… in a Database of Thousands!
Our Engagement Loyalty Model (ELM) has been created to ensure you can build strong, lasting relationships with your customers, channel, and business partners.
The Engagement Loyalty Model within your customer loyalty programs will ensure you target the right people with the right messages. It will leverage your unique business drivers and build engagement consistently during the program period, moving beyond monthly statements to personalised messages based on their status, activity and segment within the loyalty program.
Our Case Studies
If you’re interested in finding out more about how our incentive programs work, read our case studies to find out what we’ve done to take other brands to the next level.